Why is HeatWave THE BRAND TO GO FOR?
We have undergone a lot of research to get the best combination of all materials that make good phat pants and other products. Quality and satisfaction of the customer is our main goal; we provide a LIFETIME guarantee on our products. Just come back to us any time if anything needs fixing, and we’ll do it for you, or provide you with the materials to, free of charge. We also strive to provide the ABSOLUTE BEST customer service for you, assisting you all the way to make your online purchase experience a breeze. Please do not hesitate to shoot us an E-mail with any enquiries you have.
Q: I am making my own phats, Can i buy logo/reflectors from you?
A: Yes. We can sell either ready cut logos, or sheets and stripes. You can purchase the sheets and stripes from here : https://www.heatwaveravegear.com/product-category/reflectors/ . As for ready cut logos, the price will depend on what logo is needed. Please E-mail us directly at [email protected] Or [email protected]
Q: Can i buy just the suspenders?
A: Yes, basic suspenders retail from $13 and customized suspenders retail from $20. For customized orders, please E-mail us directly at [email protected] Or [email protected]
Q: How do I buy from you?
A: You can purchase directly from our webstore. But if you would like something that’s not available there, you can actually just pick one from www.flickr.com/heatwaveravegear, or you can sketch out your own design too. Just send the photo or link of the design to us at [email protected] Or [email protected] when you’re done, and we will reply you with the full price quote including shipping charges, as well as guide you on the steps to order next.
Q: How long do i have to wait to get my phats?
A: it depends on how many orders are in process. If we have currently no orders in the making, you can get your phats within 3-5 days.
A2: For international orders, because our phats are made in Malaysia, it might take 2-3 weeks to ship internationally, therefore, it might take up to 4 weeks.
Q: How do i know when my phats are ready?
A: We will contact you, either by E-mail or through the website. You can always E-mail us to check on the progress of your order.
Q: Do you charge extra for different color of reflectors?
A: No, you can choose from all the colors available and the price would still be the same as if you just use one. We have 17 colors available; white/yellow/gold/orange/red/lightpink/shockingpink/babyblue/mediumblue/darkblue/magenta/lightpurple/darkpurple/green/grey/fluorescentorange/black
Q: So how do you determine the price of customized phats?
A: It would be way too complicated to tell you exactly how. It depends on the amount of reflectors used, and the complexity of the design.
Q: How do I pay?
A: Our web store and ebay store accepts mainly paypal in US dollars. You can also use your visa card to pay on paypal.
Q: What about measurements?
A: You can refer to this image here : https://www.heatwaveravegear.com/steps-to-measure-your-phats/
Q: What material are you using?
A: We are currently using TC (polyester mix cotton), since it’s a whole lot lighter, it doesn’t shrink, and the color won’t run. The material is also very durable and breathes well compared to denim.
Q: Where’s your shop?
A: We don’t have a physical shop. All transactions are done ONLINE through PAYPAL or VISA. We do accept Western union and bank transfers as well. Please E-mail us directly at [email protected] Or [email protected] if you would like to use alternative payment options.
Q: I don’t know what to design, can you design a pair for me?
A: Yes if you want. You need to let us know several things before we help you design your phats.
1- Your budget
2- Your prefered colours
3- Roughly what is it that you want. Stripes? A certain logo or design eg: flames, autobot, a cartoon character, an abstract design etc.
E-mail us directly at [email protected] Or [email protected] to get your price quotes!
Approximate prices :
Plain $50 – $80
Minimal reflectors $80 – $120
Full reflectors max + logos $120 – $180
Suspenders, Braces, Harness $13 usd – $30 usd
Q: How much is postage/shipping?
You can refer to our shipping info page here: https://www.heatwaveravegear.com/shipping-info/
Q: Can I track my order?
A: Certainly. We will provide tracking information upon shipping the products.
Q: Do you offer discounts on products/shipping if I purchase in bulk?
A: Yes we do, but we do not have that option on our website. If you would like to purchase 5 items or above, please E-mail us directly at [email protected] Or [email protected] to get the best price and save on shipping!
Q: How do I wash my phats?
A: Basically just do not iron, do not dry clean, do not wring the pants after wash. Hand wash the pants in mild detergent filled cold water and hang dry in shade, avoid scrubbing. Hang your pants when not in use, and do not fold the reflectors if not necessary.
Avoid extremely cold or hot weather, as reflectors are PVC based, extreme temperatures cause it to shrink/expand. Take care and minimize rubbing of the reflectors together, or against any other objects.
Email :
Websites :
https://www.heatwaveravegear.com
http://stores.ebay.com/heatwaveravegear
http://www.flickr.com/heatwaveravegear
http://www.facebook.com/heatwaveravegear
http://www.instagram.com/heatwaveravegear
Phone : +60126554877, +60356112763
Hello! Just looking to get a pair of phats! Im wondering about the pants cuff length. Is there an average someone might use? My outer leg is 46inches. And my waist is 31
Our average standard Cuff length you see on most pants are 39 Inches. You can request for them to be bigger or smaller, depending on the type of look you want to achieve.
What is the best size for Pants Cuff Circumference?
If you do not specify, we will usually make them in our standard cuff size, which is 39 inches.
okay
thank you
Hi! I’m seeing some Path pants and I’m convinced about buying them because they’re really beautiful!! But my question is if you ship orders to Italy too??
I ask because,yeah i am Italian
Another question I have is how to make the payment, I use the euro as the currency but I noticed that there is a dollar on the site,Does the money convert automatically during the payment?
Hey there Gustavox,
Yes we do ship worldwide. Our website is displaying US dollars, it will be automatically converted when you check out, no worries!
was wondering the average time from shipping to NY, would it take more than 2 weeks?
Currently we have a 50 pair waiting list, estimated total waiting time will be 8 weeks +
Hi, I live in Korea. Do I have to write my address in Korean?
Or do you write it in English?
Hello. I live in Korea.
Should I write down the address in Korean?
Or should I write it in English?
Hi there, please leave your address in both korean and english so we can include both during shipping.
I see. Thank you.^^
Hello, I live in Korea.
I purchased shuffle pants on November 1st, when will they arrive?
Are you able to customize the pants cuff while the Order is still being processed or no?
Hi, unfortunately we won’t be able to change the cuff measurements anymore, as the base of the pants is cut out already while the order is being processed.
Hello~, I live in south korea.
I purchased shuffle pants on November 1st, when will they arrive?
Hi, currently the total waiting time is around 6 – 8 weeks yeah, due to a 50 pant waiting list, thank you so much for your patience.
Where do you put the custom colors of the UV reflective tape at in the order
There will be a column where you can add notes to the order, you can just state it there.
Is the TC Material safe to embroider?
Yes, it is safe to be embroidered on.
how do i wash
Basically just do not iron, do not dry clean, do not wring the pants after wash. Hand wash the pants in mild detergent filled cold water and hang dry in shade, avoid scrubbing. Hang your pants when not in use, and do not fold the reflectors if not necessary.
Avoid extremely cold or hot weather, as reflectors are PVC based, extreme temperatures cause it to shrink/expand. Take care and minimize rubbing of the reflectors together, or against any other objects.
I ordered 2 of these on 12 of December and still don’t have them. Like to know where they are
Hi Geralyn,
Do take note that we custom make each and every pair from the ground up, they are not mass produced, so production will take some time.
Your order is still in the wait list pending production, so very sorry for the delay, as we have a waiting list of about 80 pants currently.
Production is going smooth though, no worries, do expect a total waiting time of 8 – 12 weeks from purchase date.
I will update you again as soon as it is done and ready to be shipped off.
Would it possible to make pants for a 10 year old boy? If so what circumstance size work best for waist 27in and Inseam 33in?
Yes we can do that. For these measurements, I would recommend a cuff size of 32″ to 36″ depending on how wide he would like it to be.
Has Romanceplanet help up your sales you think?.
Yes, definitely = )
Will I get customs tariff if I live in canada?
Yes, there will most likely be taxes charged for International parcels.
I want to order a pair of pants, but I dont know if the default cuff size is good. For waist i have 32in and outer leg 40in.
The default cuff size you see on most of our pants is 39in. If you like the look you can just leave the cuff section blank.
I live in england If. I ordered a pair now, keeping in mind how long your wait list is, how long would it take to be made and arrive? Also do you have an estimated price for shipping to England?
Hey there, currently the total waiting time will be approxiamtely 14 weeks. Shipping price for 1 pair is $45.
Hello, I ordered a pair of phats a week ago, since this is the first pair i dont exactly know how long they would take to make them + ship them, I would really appreciate if you can give me a approximate time.
Hi there, total waiting time for a pair will be approximately 12-16 weeks currently.
Hey I ordered suspenders and two reflectors i still dont have updates to my order how long will it take to ship
Hi Axel, they were just shipped out today, do expect them in 4 – 5 working days = )
Hello! Is it possible to deliver clothes to the Russian Federation?
Hey there, currently Russia is classified as a conflict zone, so we cannot deliver there unfortunately.
I need my pants before may 16, if I place my order today (April 7,2024) will they get here on time!?
Hi there, currently we have a 140 pair waiting list, so total waiting time will be approximately 14-16 weeks, it will not make it in time unfortunately.
Hello! I ordered my pair of pants a while ago. I just wanted to know how I can track my order. Thanks!
Hi! How long will it take to deliver an order (Phat Pants, Cap and Hoodie) to the USA (New York)?
Hi there,
Currently we have a 140 pair waiting list, so total waiting time will be approximately 14 – 16 weeks yeah.
I ordered 2 pairs of pants and gave the dimensions in cm, what I should do
Hi Sebastian, No worries, CM will be fine too.
i ordered on feb 25th, when is it likely that my order will be shipped out?
Hi Anthony!
We are currently making orders that came in the last week of February already, Your pair will most likely be done and shipped off by next week! = )
hows the progress so far? i haven’t received any tracking yet unfortunately 🙁
I’m considering purchasing a pair of phat pants. Would it be possible to customize the color of the reflectors? I’m interested in options such as blue, grey, red, etc.
Hi there,
Yes, we can customize the colours, just add your instrucctions in the order notes upon ordering, thank you!
I thank you all for the work that you all do! I am very excited to wear my new pants and I will be sure to buy from here again!